Customer Service and House Cleaning

Early Lessons from the Farm I learned about customer service from an early age.  While growing up on a dairy-apple farm in western New York outside a small town of about 2,000 residents, I learned tons of valuable lessons.  There were the obvious moral lessons of...
House Cleaning Myth #5: Shiny Means Clean

House Cleaning Myth #5: Shiny Means Clean

Revealing the Actual Floor Color We got the fallacy of this idea brought home to us on one of our very first jobs. We were about to strip and refinish the lobby floor of an office building. The finish looked in pretty good shape, a dark terrazzo floor with a decent...

Welcome To Our New Website & Blog!

A lot has changed over the many years we’ve been in business and much continues to change (for the better) as we continue to look for ways to best serve you! The latest of those changes is the unveiling of our new website… sporting our refined look and...